About Training
✓ The training takes place in Bucharest (Kultur 21 - Doctor Carol Davila 21 Street), on 22nd & 23rd of October from 09:00 to 17:00.
✓ Participants will receive implementation homework from one session to another.
✓ We keep our fun and interactive delivery style using experiential learning. The sense of humor and human positive energy makes everything easier to handle.
We have gone through a period of global change in all industries, and the changes have transformed the way we interact with others.
The Practical Sales Techniques training aims to improve the sales and communication skills in order to reach new, potential/current customers. We invite you to look at the present as an opportunity that accelerates positive transformations, a time when people are more open to change.
1. Performance measured by clear indicators. A practical sales training that helps you create an internal performance measurement process, customized for your service and applied only to it. The performance will be accounted through KPIs (key performance indicators), established together with sales experts;
2. A set of steps that must be followed exactly. Although many disapprove of this term, in this sales training you will find out why strategies are needed or why, in their absence, it is very difficult to reach the desired results. And also we need a plan to estimate if you and your company are on the right track;
3. Get a higher conversion rate. Increasing the number of customer meetings and signed contracts is probably the goal of any salesperson, but it is clear to us that this never happens overnight or by chance. The improvement of the conversion rate comes as a result of the application of clear techniques, which we put on the table and make accessible and for which they do not have relevant know-how in the field;
4. "Reading" customers, depending on their style. Sure, you know how important it is to "read" the person in front of you, the one you are negotiating with, but not many people manage to do this correctly every time. Thanks to the PCM experience and techniques studied, we will help you to adapt your approach according to the personal style of each client;
5. Increasing customer retention rate. Last but not least, in order to increase the customer retention rate, it is necessary that the relations with them take place under the best auspices. How do you build and keep customer loyalty? We offer all the secrets and you will learn how to keep a high retention rate, how to achieve the desired results, including in the long term, not just in the short term.
Let's identify together the right solutions through which you can secure/develop your client portfolio!
Benefits
✓ Strategies for adapting your sales process to market changes.
✓ Tactics of approaching different types of clients.
✓ Techniques for a persuasive presentation of the products and services offered.
✓ Concrete steps to define a compelling set of arguments.
✓ Strategies for making concessions during the sale.
✓ Ways to respond to objections and communicate in difficult situations.
✓ Levers to attract new customers.
✓ An implementation manual to be able to put into practice the received tools.
✓ New business partners, the possibility to exchange references and conclude partnerships with the other participants.
Testimonials
It was a clear course, with concrete negotiation techniques, applicable in my activities. I learned new things that I didn't know. From now on I know what I have to do!
Alexandra Anghel, Key Account Manager - Torrent Pharma
Regarding the degree of applicability of the program, on a scale from 1 to 10 I would say 10. The trainer made a very good impression on me.
Bogdan Preda, Sales Director - Industrial Access
The training helps you know your weaknesses and turn them into some strengths in the future. The tools we received during the course have direct applicability in my relationship with colleagues and clients.
Cătălina Filip, Trade Marketing Coordinator - Pambac
Investment and organization
Having the ability to capture the essence of the problems, Mihai Arghire emphasizes the techniques that have immediate applicability in organizations. Through creative working methods, he transforms the training and coaching sessions into real challenges of overcoming the personal barriers of participants. Therefore, he facilitates learning at its utmost.
Mihai adds value to the programs he is involved in by combining his know-how and business experiences extracted from the various positions that he has accomplished (employee, team manager, entrepreneur, and consultant) with a very good knowledge of the local economy. (see full profile at Mihai Arghire - Senior Trainer)
The investment is 400 EUR + VAT. Individuals receive the VAT value as a discount. The investment is recovered with the first contexts when applying the tool in the interactions with business partners.
TThe training takes place in Bucharest (Kultur 21 - Doctor Carol Davila 21 Street), on the 22nd & 23rd of April 2024 (09:00-17:00).
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We are the team that thinks, creates and implements personal and professional development programs. Trainings, courses, business simulations, team buildings, workshops. As they are presented, we do them all.
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