Advisory Sales Techniques

01.

ABOUT THE TRAINING

What is Advisory Sales Course?

We start the training with the typology of transaction processes between companies and consumers. In this sales training, we focus on consultative selling, i.e. we talk about a sales model in which the business targets the customer's needs and circumstances. 

We differentiate goods according to the value they have, from a bottle of soda to a million-dollar house, and the decision times for purchasing those goods. As such, the average business-to-consumer sales process has a much shorter sales cycle than the typical business-to-business sales cycle.

The differences in approach between the two are visible. While B2C sales can refer to any sales process that goes directly to consumers, B2B sales go more towards the service area, where costs are considerably higher and the conversion rate is much lower.

In the Consultative Selling Techniques training, you will participate in a simulation where you will face various situations, learn how to react in each case, analyze the interaction with each type of customer and gain a set of best practices that will visibly improve sales results.

Who is it for?

When we talk about dedicated sales training, we address directly sales teams that offer products and services to the end customer and we focus on the "Great Divide" that separates the two types of customer relationships, transactional or consultative.

02.

TESTIMONIALS

03.

RESULTS

Participants
 

Action plan. A clear structure of the optimal sales steps in your field of activity. 

Communication techniques. Ways to meet and attract customers and concrete actions to improve communication with difficult customers. 

Adaptability. Strategies to adapt easily to different types of clients. 

Persuasion. A set of techniques for persuading customers and presenting the commercial proposal that helps you become more convincing. 

Follow-up actions. Essential actions to be taken at the end of the interaction with the client for his loyalty. 

Organization
 

Organization and communication​. Creating a measurable internal process through a set of KPIs.

Procedures. A system of clear and easy to use processes, accompanied by time adjustment methods.

Client evaluation. Methods of identifying the personal style of the clients and adapting the approach. 

Complaints management​. Processes and procedures for handling complaints and dissatisfied customers. 

Actions for improving client fidelity​. Better relationship with customers and strategies for communicating the company's message. 

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Brightway.ro
Programe de dezvoltare organizațională și soluții inovatoare care te ajută să câștigi timp, bani și înțelepciune.
Strada Popa Nan, nr. 171, Bucuresti
0745 755 484
BUCURESTI
030584
ROMANIA
mihai.arghire@brightway.ro
  1. Advisory Sales Techniques